Aggressively expanding Virtual Bank - Retail Loan Product Manager

We are seeking a driven and customer-focused Retail Loan Product Manager to join our aggressively expanding virtual bank in Hong Kong. This unique opportunity offers an exciting career path with the chance to make a significant impact in an innovative and fast-paced digital banking environment. The successful candidate will play a key role in the end-to-end product management of retail loan products, overseeing product development, pricing strategies, portfolio performance, and regulatory compliance while ensuring alignment with the bank’s wider business and customer objectives.

Key Responsibilities:

• Enhance acquisition capabilities and efficiency in collaboration with AlipayHK and the Marketing team to achieve business objectives.
• Assist in developing strategies and campaigns for consumer credit product acquisition and commercialization to drive new business growth.
• Collaborate with UI/UX, operations, and risk teams to ensure an exceptional end-to-end customer experience.
• Propel business growth by monitoring and analyzing user feedback and key product indicators, while designing continuous improvement plans.
• Initiate new product development and ensure the competitiveness of existing products to meet evolving market demands.
• Stay informed on market dynamics and competitive activities to understand product trends, pricing, offers, and customer needs.
• Work with various stakeholders and participate in User Acceptance Testing (UAT) to ensure seamless project delivery aligned with business objectives.

Qualifications & Requirements:

• Bachelor’s degree, preferably in a business-related field.
• 1-3 years of experience with consumer credit products (such as personal loans or credit cards) and a solid understanding of loan product regulations and market practices.
• Strong business acumen and project management skills, with the ability to effectively coordinate multiple stakeholders and deliver projects promptly.
• Self-motivated individual with a positive attitude, capable of multitasking under pressure and meeting tight deadlines.
• Proficiency in data analysis, user research, and product design methodologies is a plus.
• Skilled in Microsoft Word, Excel, and PowerPoint.
• Strong command of both written and spoken English and Chinese; fluency in Putonghua is an advantage.
• Candidates with less experience may be considered for the Assistant Loan Manager role.